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Dennis Kirk
Posted: Fri Aug 07, 2009 6:17 am
by rc26
I ordered a tire from DK last night, I entered a coupon code for 10% off the purchase. This morning, I received an email from DK customer service stating the coupon was only good for new customers, so...it would not apply to my purchase, I'd have saved like $10, not really a big deal.
Just for the hell of it, I responded back with a note stating that I was a long time repeat customer. We are not valued?
About 2 hours later, I get a response back...they do like repeat customers after all. They are sending me a $50 gift certificate...
Posted: Fri Aug 07, 2009 6:51 am
by Moto_Myotis
win!
Posted: Fri Aug 07, 2009 7:01 am
by Shhted
Nice folks. They are about an hour north, and love visitors. I've always been treated well there. Good to hear not all customer service has gone in the shitter.
Posted: Fri Aug 07, 2009 7:36 am
by Metalredneck
Awwright!! I have always had good luck with them.
Posted: Fri Aug 07, 2009 9:06 am
by Bigshankhank
Squeaky Wheel wins again!!
Posted: Fri Aug 07, 2009 9:18 am
by Jonny
That's fuckin' funny. They could've saved themselves $40 if they'd just let you use the coupon. Thems aint bizznes smartz.
Posted: Fri Aug 07, 2009 1:11 pm
by rolly
Jonny wrote:That's fuckin' funny. They could've saved themselves $40 if they'd just let you use the coupon. Thems aint bizznes smartz.
Well he will have to buy something else to redeem that $50 coupon.
Posted: Fri Aug 07, 2009 5:40 pm
by rc26
rolly wrote:Jonny wrote:That's fuckin' funny. They could've saved themselves $40 if they'd just let you use the coupon. Thems aint bizznes smartz.
Well he will have to buy something else to redeem that $50 coupon.
I can buy quite a few small trinkets with that $50. I need a carb synchronizer at the moment, perfect timing.
I've been going to Dennis Kirk (not for everything) for about 20 years now, never had a problem with them.